WHO WE SERVE

Ticketure for Zoos

Technology that supports conservation, manages peak-day pressure, and helps every family enjoy a smoother day out.

 

Zoos operate in a world shaped by weather, seasonal crowds, animal schedules, and a constant flow of families, groups, and school visits. Ticketure gives zoos a modern, flexible platform that keeps operations steady, helps teams stay ahead of demand, and supports mission-critical revenue throughout the year.

Woman hugging a giraffe in a zoo

“The number of online add-on donations went from 3,000 to more than 7,000. The higher value family membership level (Family Deluxe) went from 33% of memberships sales to 41%.”

Speaker at Ticketure Connect User Conference

Philadelphia Zoo

“We now have the tools we need to modernize and keep pace with the latest trends in the attractions space.”

Ian Parry

Director, Earned Revenue & Systems Development

A smoother, faster arrival for every guest

Zoos experience sharp peaks in visitor demand. Weekend crowds, school visits, and changing weather can all place pressure on admissions teams. Ticketure helps zoos manage these busy periods with fast mobile ticketing, simple scanning at multiple gates, and booking flows designed for families and groups.

School visits, advance bookings, and on-the-day visitors can all be handled in one system.  Staff spend less time resolving issues and more time welcoming guests.

 

School group at a zoo
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91% of visitors prefer to purchase attraction tickets online.

Arival, Global Operator Landscape Report, 2025

Weather-ready operations

 

Sunshine can triple attendance. Rain can cut it in half. Ticketure helps zoos respond quickly with schedule updates, capacity adjustments, and simple rebooking when families need to change plans.

Staff keep the day balanced, queues stay manageable, and visitors arrive at the right times. Clear availability online helps reduce pressure at the gates and improves the overall visitor experience.

 

Visitors at a zoo on a sunshine busy day
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Weather is a top driver of attendance at outdoor attractions.

Association of Zoos and Aquariums Visitor Research, 2025

Revenue that protects your animals and your mission

Admissions, annual passes, encounters, and conservation donations each play a role in long-term sustainability. Ticketure helps zoos place these options gently within the guest journey so they feel helpful, not intrusive. Families can upgrade, renew, or donate at moments that make sense for them.

Key tools:

  • Dynamic pricing for peak and off-peak days.
  • Self-exchange for weather disruption.
  • Guided pass upgrades.
  • Tap-to-Donate for conservation appeals.
  • Annual pass joins and renewals at kiosk.
Woman smiling as a monkey sits on her at a trial in a zoo
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Up to 40% of zoo revenue comes from memberships and annual passes.

Association of Zoos and Aquariums (AZA), 2025

Dependable technology 

for busy zoos

Zoos manage thousands of family visits, school groups, and seasonal peaks each year. Ticketure helps teams keep daily operations running smoothly while delivering a great visitor experience.

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Reliable performance


Ticketure processes billions of visits each year with dependable uptime, helping zoos operate smoothly during peak seasons and busy school holidays.

 

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Operational insight

Reporting brings together attendance, membership activity, and programme performance, giving teams a strong understanding of visitor patterns and revenue.

 

 

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Works with your existing systems

Open integrations connect Ticketure with CRM, marketing, analytics, and pricing tools, fitting easily into the technology ecosystem zoos already use.

 

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Extend your reach through trusted distribution partners

Ticketure connects with established distribution networks used by travel sellers, tourism platforms, and third-party marketplaces. These integrations allow attractions to place tickets in front of new audiences while keeping inventory, pricing, and reporting accurate in one system.

Explore distribution partners

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See how Ticketure

can help your Zoo grow

Tell us about your organization and what you’re aiming to achieve.